AUGMENTED ΞNTERPRISE SUMMIT 2022 SPEAKER
Michael Winters is Experience Management lead for The Academy at Bank of America. He is responsible for the management and execution of The Academy’s award winning voice of the employee (VOE) program, Teammate Voices. The program informs the continuous improvement and strategy across 88 programs, supporting 120 roles in Consumer & Small Business, Wealth Management, and the Private Bank and is expanding across the enterprise.
Michael’s key responsibilities include:
Teammate Voices – program owner for the three key feedback platforms enabling Academy program change through the voice of the teammate
Identification socialization of key VOE trends across The Academy to inform strategic program change for programs
Shapes program expansion and updates to gather “smarter data” from the field
Michael resides in rural northwest New Jersey. In his downtime, he is an avid studier of personal development. Outside of work he volunteers with America’s Grow a Row and the NORWESCAP Food Banks.