AUGMENTED ENTERPRISE SUMMIT 2024

Kevin Marcum

Delta Air Lines

Kevin is currently the Program Manager for Domestic Operations with Delta Air Lines. He began his career with Delta as a part-time ramp agent more than 24 years ago. Early in his career, he supervised ramp operations for the ski season in Gunnison, CO. He then moved into Airport Customer Service Learning where he facilitated below wing operations and taught in more than 7 countries, over 200 Delta stations, and was responsible for opening more than 60 global stations. In 2012, Kevin moved to the world headquarters operation in Atlanta taking on the challenge of Project Leader overseeing all Delta's new station startups, which included all learning, training and compliance processes. Because of his longevity with the airline in a variety of roles, he recently designed the online mentor program in response to the safety needs of above- and below-wing employees throughout the Delta system. In addition, Kevin conceptualized and rolled out the first-ever virtual reality training program for Delta below-wing ramp agents.

Kevin lives in Newnan, GA with his wife Jada. They have five Quarter Horses and show at barrel racing competitions. In addition to this career at Delta, Kevin is also a certified Equine Dentist.

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