(Panel) Beyond Immersive: How AI is Reshaping Enterprise Today and Tomorrow

The rapid advancement and adoption of AI and machine learning technologies has captured the world’s attention. It seems that every product and service is now ‘powered by AI.’ Amid growing complexity and volatility, organizations are eager to harness the full spectrum of AI capabilities for immediate gains in efficiency, agility, and innovation. In this session, industry visionaries share how they’re using AI today to turn data into actionable insight while confronting the critical question: Are we truly empowering humans with AI or ceding agency and decision making to imperfect algorithms?

• Areas and varieties of AI: Machine learning, computer vision, natural language processing, object and voice recognition, generative AI, conversational AI, embodied AI, spatial AI, contextual AI, agentic AI, etc.
• Current applications: Customer support (chatbots, AI agents), personalization (training, ecommerce), business process automation, workflow optimization, predictive maintenance, collaborative robots (cobots), cybersecurity, software development, etc.
• Organizational readiness: Identifying opportunities for AI deployment, evaluating internal capabilities (people, data, infrastructure), and providing employee training and support
• Challenges: Data management (data quality, integrity, security, accessibility, etc.), talent shortages, energy requirements (sustainability), worker distrust, AI inaccuracies, hallucinations, and other unforeseen risks, etc.
• Training AI models: Preparing data; supervised vs. unsupervised learning; validation, testing, and continuous improvement
• Governance and compliance: Regulatory considerations, industry standards, ethics, safety, alignment, bias mitigation, accountability and transparency, etc.
• Measuring impact: ROI assessment (KPIs) and continuous improvement strategies
• Hype vs. reality of enterprise AI initiatives, and balancing AI with human decision-making
• Related: Convergence with robotics, XR and digital twins (including AI glasses and AI-powered digital twins), future possibilities for autonomous and agentic AI