Editorial

Artificial Intelligence is Losing the Public

AI has a serious PR problem. In many cases, the technology isn’t fully ready, but the deeper issue is the pace at which it’s being deployed–faster than institutions, workers, regulators, and society itself can adapt. People are turning on AI This started out as a blog post about what’s holding AI back in enterprise. While I still intend to write that piece, I’ve noticed something else in my private life as a netizen: People are starting to really hate AI.  To put it more diplomatically, public sentiment around AI is becoming increasingly negative. The backlash is fueled by job replacement fears, environmental concerns, and the rapid spread of “AI slop” across digital platforms. There’s also a deeper unease taking shape – a sense that we’re losing something fundamentally human – alongside growing doubt in what we see and consume.  High-profile leaders in AI aren’t helping matters. Between government contracts, media appearances, and relentless hype cycles, many come across as detached from the social and environmental consequences of the technology they’re building. Tech companies continue pushing AI into products through automatic UI changes and half-baked features, while executives rush to deploy it in pursuit of efficiency gains and shareholder approval. The […]

5 min read

By Application

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Woman wearing virtual reality headset sitting on couch in front of large window with nature view

By Application

The Real Future of Work—Do People Actually Want to Work in XR?

The “best” use cases for XR in enterprise today are arguably remote support, training, and design; but I’m more interested in the concept of a virtual office. Employees today may put on XR devices for specific tasks like troubleshooting equipment with a remote expert or reviewing a design with distant colleagues. But what about working a nine-to-five in XR? I’m surely not the only white-collar worker who is sick of her WFH setup, struggling to stay productive, and desiring a better way to manage the 50 open tabs on my laptop screen. Are people actually interested in working in virtual workspaces? Does anyone want to work a full work day in a headset? Should they? Is the ultimate remote work setup possible with just a pair of smart glasses? While people continue to tout the benefits of remote work (increased flexibility, reduced travel, etc.), the downsides are also becoming apparent, including an unhealthy work-life balance, declining social skills, feelings of isolation and loneliness, and a palpable disconnect from coworkers and the organization as a whole. And while some employers call for staff to return to office full-time, there’s no going back, especially for digital natives entering the workforce. Flexible work […]

7 min read

By Industry

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Two people photographing with their smartphones in front of a large video screen displaying an app interface and the logo of an event or organization.

By Industry

4 Airlines Revolutionizing Crew Training and Passenger Entertainment

With the airline industry facing a multitude of obstacles as of late, employee training and customer peace of mind are more important than ever. How are major airlines utilizing XR to meet today’s challenges? Envoy Training Pilots to Fly High Using Virtual Reality Envoy Air, a subsidiary of American Airlines, is leading the way in U.S. aviation by becoming the first carrier to gain Federal Aviation administration (FAA) approval for incorporating Virtual Reality (VR) into its pilot training programs.  The airline is employing VR headsets and joysticks at its Dallas headquarters to simulate critical tasks such as preflight walkarounds and flight deck checklists without the need to appropriate an actual aircraft.  This innovative approach, developed in partnership with Florida-based Cole Engineering Services, compliments traditional training tools like flight simulators. According to Captain Allen Hill, Envoy’s Director of Flight Training, “Both junior and senior aviators take to it very well. It helps them gain proficiency in a shorter period of time,” enhancing pilot readiness for real-world operations.  The VR system offers a highly immersive environment in which pilots can practice inspecting aircraft for potential issues or run through cockpit procedures as if preparing for an IRL flight. In addition to pilots, […]

4 min read

By Technology

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By Technology

Beyond the Demo: What to Look for in an Enterprise AI Platform

Fit Over Features Polished demos and long lists of capabilities can be compelling, but they only show/tell what an AI platform can do. The real challenge isn’t proving AI’s value; it’s operationalizing it at scale. Enterprise AI success depends on asking the right questions. You need to understand how a given AI platform will perform in your organization–in production, across teams, and under real-world conditions. A feature checklist is useful, but knowing what strategic questions to pose to vendors is essential.  Start with the Basics What to Look for in an Enterprise AI Platform 1. End-to-end Model Lifecycle Management Enterprise AI is not a one-time setup; it’s an ongoing process where models must be versioned, trained, deployed, monitored, and retrained as data and conditions evolve. That makes lifecycle management critical.  Look for a platform that makes it easy to iterate and continuously refine models, move successful prototypes into production, and measure performance with confidence. You also need visibility into usage, performance, and outcomes over time through monitoring, analytics and feedback loops in order to improve accuracy, control costs, and adapt as business needs change.  Key words to look for are model versioning, experiment tracking, rollback, built-in evaluation frameworks, A/B testing, […]

5 min read

Editorial

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Editorial

Artificial Intelligence is Losing the Public

AI has a serious PR problem. In many cases, the technology isn’t fully ready, but the deeper issue is the pace at which it’s being deployed–faster than institutions, workers, regulators, and society itself can adapt. People are turning on AI This started out as a blog post about what’s holding AI back in enterprise. While I still intend to write that piece, I’ve noticed something else in my private life as a netizen: People are starting to really hate AI.  To put it more diplomatically, public sentiment around AI is becoming increasingly negative. The backlash is fueled by job replacement fears, environmental concerns, and the rapid spread of “AI slop” across digital platforms. There’s also a deeper unease taking shape – a sense that we’re losing something fundamentally human – alongside growing doubt in what we see and consume.  High-profile leaders in AI aren’t helping matters. Between government contracts, media appearances, and relentless hype cycles, many come across as detached from the social and environmental consequences of the technology they’re building. Tech companies continue pushing AI into products through automatic UI changes and half-baked features, while executives rush to deploy it in pursuit of efficiency gains and shareholder approval. The […]

5 min read

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