By Technology

Robotics: Where Digital Twins and Physical AI Collide 

Why Physical AI Needs Digital Twins If physical AI is going to work in the real world, enterprises need a way to test it before it takes action. That may sound obvious, but it’s one of the biggest challenges facing AI in physical environments.  Software AI can be tested in sandboxes. AI agents can be limited, monitored, and rolled back, with failures typically contained behind a screen. But once AI is connected to robots, vehicles, machines, and other physical systems, the stakes change. A system that applies the wrong amount of force, fails to detect a hazard, or makes a bad decision near people or equipment can cause physical harm, damage, and disruption. This is why physical AI cannot scale on models and hardware alone. It needs a proving ground where systems can be trained, tested, and validated before deployment. Digital twins provide virtual environments where AI can learn, fail, adapt, and prove itself without putting people, assets or operations at risk.  (A digital twin is a virtual replica of a physical asset, process, facility, or system. Unlike static models, it’s continuously updated with real-world data, allowing it to reflect changing conditions and help companies better understand and predict how […]

5 min read

By Application

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Woman wearing virtual reality headset sitting on couch in front of large window with nature view

By Application

The Real Future of Work—Do People Actually Want to Work in XR?

The “best” use cases for XR in enterprise today are arguably remote support, training, and design; but I’m more interested in the concept of a virtual office. Employees today may put on XR devices for specific tasks like troubleshooting equipment with a remote expert or reviewing a design with distant colleagues. But what about working a nine-to-five in XR? I’m surely not the only white-collar worker who is sick of her WFH setup, struggling to stay productive, and desiring a better way to manage the 50 open tabs on my laptop screen. Are people actually interested in working in virtual workspaces? Does anyone want to work a full work day in a headset? Should they? Is the ultimate remote work setup possible with just a pair of smart glasses? While people continue to tout the benefits of remote work (increased flexibility, reduced travel, etc.), the downsides are also becoming apparent, including an unhealthy work-life balance, declining social skills, feelings of isolation and loneliness, and a palpable disconnect from coworkers and the organization as a whole. And while some employers call for staff to return to office full-time, there’s no going back, especially for digital natives entering the workforce. Flexible work […]

7 min read

By Industry

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By Industry

Designing Augmented Reality at Walmart: A Conversation with Yuanhao Zhu

We had the opportunity to speak with Yuanhao Zhu, a UX designer crafting the future of digital retail through immersive technology, AI, storytelling, and human-centered design. At Walmart, her work spans AR shopping, inspiration-led discovery, dynamic showroom experiences, and Sparky, Walmart’s AI shopping assistant; helping make product discovery feel more intuitive, personal, and confidence-building for customers. Yuanhao’s work has earned 4 international design awards, including 2 iF Design Awards and 2 MUSE Design Awards. She’s passionate about transforming bold ideas into simple, useful experiences that create real customer impact. Join us behind the scenes of Walmart’s AR experiences and learn more about Walmart’s XR projects over the years. Emily: What is your background? How did you “get into” UX design and when did you join Walmart? Yuanhao: My path into UX design was not a traditional one. I started as a pre-dental student majoring in Human Biology, and during that time I volunteered in a dental clinic. What really changed my direction was seeing how difficult the software was for documenting patient history. It was unintuitive, slowed people down, and added friction in an already busy environment. That experience made me realize how much product design affects people’s daily lives […]

6 min read

By Technology

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By Technology

Robotics: Where Digital Twins and Physical AI Collide 

Why Physical AI Needs Digital Twins If physical AI is going to work in the real world, enterprises need a way to test it before it takes action. That may sound obvious, but it’s one of the biggest challenges facing AI in physical environments.  Software AI can be tested in sandboxes. AI agents can be limited, monitored, and rolled back, with failures typically contained behind a screen. But once AI is connected to robots, vehicles, machines, and other physical systems, the stakes change. A system that applies the wrong amount of force, fails to detect a hazard, or makes a bad decision near people or equipment can cause physical harm, damage, and disruption. This is why physical AI cannot scale on models and hardware alone. It needs a proving ground where systems can be trained, tested, and validated before deployment. Digital twins provide virtual environments where AI can learn, fail, adapt, and prove itself without putting people, assets or operations at risk.  (A digital twin is a virtual replica of a physical asset, process, facility, or system. Unlike static models, it’s continuously updated with real-world data, allowing it to reflect changing conditions and help companies better understand and predict how […]

5 min read

Editorial

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By Industry

Designing Augmented Reality at Walmart: A Conversation with Yuanhao Zhu

We had the opportunity to speak with Yuanhao Zhu, a UX designer crafting the future of digital retail through immersive technology, AI, storytelling, and human-centered design. At Walmart, her work spans AR shopping, inspiration-led discovery, dynamic showroom experiences, and Sparky, Walmart’s AI shopping assistant; helping make product discovery feel more intuitive, personal, and confidence-building for customers. Yuanhao’s work has earned 4 international design awards, including 2 iF Design Awards and 2 MUSE Design Awards. She’s passionate about transforming bold ideas into simple, useful experiences that create real customer impact. Join us behind the scenes of Walmart’s AR experiences and learn more about Walmart’s XR projects over the years. Emily: What is your background? How did you “get into” UX design and when did you join Walmart? Yuanhao: My path into UX design was not a traditional one. I started as a pre-dental student majoring in Human Biology, and during that time I volunteered in a dental clinic. What really changed my direction was seeing how difficult the software was for documenting patient history. It was unintuitive, slowed people down, and added friction in an already busy environment. That experience made me realize how much product design affects people’s daily lives […]

6 min read

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