(Panel) Empowering the Workforce: AI & XR for Training, Remote Support, and Work Instructions

Training, remote support, and augmented work instructions are arguably the most popular and mature AI/XR applications today.

• Facilitate remote expert support and on-the-job learning
• Enable remote customer support, including AI-powered agents
• Provide hands-free access to contextual information, augmented work instructions, and other digital content
• Connect distributed teams and close the skills gap
• Remotely onboard staff, deliver soft skills training, and capture institutional knowledge
• Train for hazardous work environments and emergency scenarios
• Replicate hands-on equipment training
• Provide personalized training content
• Reduce errors, downtime and other costs, accelerate learning, and boost retention
• More: Developing augmented/AI-powered workflows, AI assistants, haptic integration, etc.