About
Jon leads R&D strategic innovation at UPS’s Advanced Technology Group (ATG) where he focusses
on understanding customer needs and behaviors for both today and tomorrow and how innovation, decision making, and collaboration can be applied and scaled to solve problems for the UPS smart logistics network.
Areas of Expertise
✦ Customer Behavior
✦ Innovation Research and Design
✦ Solution Development & Delivery
✦ Machine Learning & AI/GenAI